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Privacy Policy

Thryve Network Privacy Policy

 

Effective Date: August 6, 2025

 

OUR COMMITMENT TO YOUR PRIVACY

 

Thryve Network is committed to protecting the privacy of our potential and existing customers. Thryve Network privacy policy (the “Privacy Policy”) applies to all Personal Data (as defined below) processed by us, including Personal Data collected or submitted through our websites, emails, or through our official social media pages or through other channels online and offline as further described below (collectively the “Thryve Network Products”).

 

If you cannot, or will not, provide us with the personal information we reasonably require, we may be unable to provide you with the information, goods or services you have requested.

 

PERSONAL DATA

 

“Personal Data” is information or pieces of information that could allow you to be identified, such as for example:

 

  • Name and contact details (e.g. postal, email address, telephone number)

  • Profile information (e.g. user name, profile picture or social media account ID)

  • Country of residence

  • Birth date

  • Gender

  • Technical information, e.g. screen name, IP address, browser and device data, information collected through cookies, pixel tags and other technologies, server log file data, app usage data and location data

  • Preferences (e.g. shopping and browsing habits, preferred educational courses)

  • Company or school name and address

  • Credit and debit card number and/or checking account and routing numbers

  • Other information you provide during a phone-or video call or a chat, and recordings and/or transcripts of such calls or chats.

 

HOW DO WE COLLECT PERSONAL DATA?

 

We collect Personal Data in a variety of ways:

 

  • Directly from you: Information is collected directly from you, either by you providing the information directly to us or you acting in a manner that provides us with the information, for example:

  • Offline: We collect Personal Data from you offline, for example when you contact support, enroll in a product or service or provide information to us in writing or during a phone or video call.

  • Online: We collect your Personal Data through the Thryve Network Products, for example when you sign up for a newsletter or a brochure, or enroll in or use a product or service.

  • We also Collect Personal Data: Through Cookies. “Cookies" are pieces of information that a website transfers to your computer's hard disk for record-keeping purposes. We use both session and persistent cookies. The use of cookies is an industry standard, used to provide useful features for customers. Cookies by themselves, do not personally identify users, although they do identify a user's computer. We may append contact information gathered from third parties to cookie data that we collect. Cookies allow a web server to transfer data to a computer or device for recordkeeping and other purposes. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to decline the use of cookies. If you do so, however, you may not be able to take full advantage of our website. To learn more about cookies, please visit http://www.allaboutcookies.org/.

  • Through links. We track and collect information about how users interact with links across products and services, including through email and links made available through third party services.

  • Through browsing our sites. We may also collect information about your use of our services through your browser to trace activity on our sites, such as your IP address, Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version, service provider, time of visit, page(s) visited and the name and version of the Thryve Network Product you are using.

  • From our corporate affiliates, business partners, assistance providers or claim handlers. We may receive Personal Data from other parties in conjunction with your program, including:

    • Our partners that promote the sales of our services and offer customer service in your country of residence and provide us with the Personal Data that is needed to come to an agreement with you on your order, or the school in your country of destination that provides some of the services that you have ordered.

  • From other sources. We may receive your Personal Data from other sources, such as public databases; licensed databases from third parties; joint marketing partners such as marketing agencies or providers of software and services for digital marketing automation and analytics; social media platforms, including but not limited to; Facebook, Instagram, LinkedIn, Pinterest and messenger services such as WhatsApp or Facebook Messenger; from people with whom you are friends or otherwise connected with on social media platforms, as well as from other third parties. Furthermore, we use cookies to track members of social media networks as further explained above in the section “How do we collect Personal Data?”.

 

HOW DO WE USE PERSONAL DATA?

 

  • Your Personal Data will be processed by Thryve Network for the purposes of completing your booking, providing you with the products and services that you have ordered, for support service, administrative services or as otherwise necessary to perform the contract between you and us or as further described in this policy.

  • We may also use Personal Data:

    • For statistical purposes, calculating usage levels, and helping diagnose server problems with the Thryve Network Products as well as to ensure that the Thryve Network Products function properly.

    • To allow you to participate on message boards, chat, profile pages and blogs and use other services enabling you to post information and materials, including, but not limited to online courses and the Thryve Network Community.

    • To analyze and improve our offers by identifying usage trends, determining the effectiveness of our promotional campaigns and tailoring the Thryve Network Products experience and content based on your past activities on the Thryve Network Products.

    • To provide you with personalized location-based services and content through the use of your device’s physical location.

    • To market our products and services, including special promotions based on your interests, for example through email marketing solutions that maintain mailing lists and schedules and modify email messages based on what recipients read, click-on or forward. All such email communication will include a clear unsubscribe link.

 

HOW DO WE SHARE PERSONAL DATA?

 

  • We share your Personal Data with our business partners and service providers both within and outside the U.S. and Canada.

  • Service providers, such as providers of IT systems, for example for managing customer relations or payments, scheduling courses or storing learning results; or providers of software and services for digital marketing automation and analytics.

  • We also share Personal Data as we believe to be necessary: (a)under applicable law, including laws outside your country of residence including but not limited to sanctions laws; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms and conditions of use or a contract; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.

 

SECURITY

 

We use appropriate organizational, technical and administrative measures to keep the Personal Data under our control accurate and up-to-date, as well as to protect the Personal Data against unauthorized or unlawful processing and the accidental loss, destruction or damage of the Personal Data.

 

UNSUBSCRIBE FROM EMAIL MARKETING

 

To respect the privacy of our users, you may choose not to receive commercial emails from us by following the unsubscribe instructions contained in the commercial emails we send you. Please note that even if you unsubscribe from commercial email messages, we may still email you regarding your account and your transactions.

 

THIRD PARTY SITES

 

Except as specifically addressed below, this Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third party operating any site to which the Thryve Network Product contains a link. The inclusion of a link on Thryve Network Products does not imply endorsement of the linked site by us or by our affiliates.Additionally, we may provide you with access to third-party functionality that permits you to share your activities on Thryve Network Products to your social media account(s), for example, including but not limited to Facebook or LinkedIn. Please note that any information that you provide through the use of this functionality is governed by the applicable third party’s privacy policy, and not by this Privacy Policy. We have no control over, and shall not be responsible for, any third party’s use of information that you provide through use of this functionality.

 

IF YOU ARE UNDER THE AGE OF 18

 

If you are under the age of 18, you should review this text together with your parents or guardian to make sure you both understand it. We are not responsible for checking your age but sometimes we still do verification checks. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us. If we learn that you are under the age of 18 and that we have collected information about you without consent from your parent or guardian, we will delete the information as soon as possible and you will not be able to use Thryve Network Products.

 

UPDATES TO THIS PRIVACY POLICY

 

Our Privacy Policy may change from time to time. Any changes to this policy will be posted on our webpage to keep you aware of what Personal Data is collected, how it is used, and under what circumstances it will be shared. We will notify you of any changes to this Privacy Policy, which you should review upon receipt of such notification.

 

SPECIAL NOTICE TO CALIFORNIA RESIDENTS

 

Under California Civil Code Section 1798.83, California residents have the right to request and receive from us, once per year and free of charge, information about the personal information we have disclosed (if any) to third parties for their marketing purposes during the previous calendar year, and a description of the categories of personal information shared. To make such a request, please send an email to support@thethryvenetwork.com including the phrase “California Privacy Request” in the subject line, and provide us with your name, postal address and email address.

 

If you are a California resident under the age of 18, and a registered user of any site where this policy is posted, California Business and Professions Code Section 22581 permits you to request and obtain removal of content or information you have publicly posted. To make such a request, please send an email with a detailed description of the specific content or information to the email address listed below including the phrase “California Privacy Request” in the subject line. Please be aware that such a request does not ensure complete or comprehensive removal of the content or information you have posted and that there may be circumstances in which the law does not require or allow removal even if requested.

 

If you are a California resident, the California Consumer Protection Act (“CCPA”) provides you with the following specific rights regarding your personal information that is subject to this Privacy Policy and this section explains how to exercise those rights. Please note that Thryve Network does not sell your personal information to third parties as defined under the CCPA.

 

  • Access to Specific Information and Data Portability Rights. California residents have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verified consumer request, we will disclose to you: (i) the categories of personal information we collected about you; (ii) the categories of sources for the personal information we collected about you; (iii) our business or commercial purpose for collecting that personal information; (iv) the categories of third parties with whom we share that personal information; (v) the specific pieces of personal information we collected about you (also called a data portability request); (vi) if we sold or disclosed your personal information for a business purpose, two separate lists disclosing any sales (identifying the personal information categories that each category of recipient purchased) and disclosures for a business purpose (identifying the personal information categories that each category of recipient obtained).

  • Deletion Request Rights. You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verified consumer request, we will delete (and direct any service providers to delete) your personal information from our records unless an exception applies, which may include but is not limited to information needed: (i) to complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you; (ii) detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities; (iii) enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us; (iv) comply with a legal obligation; and (v) make other internal and lawful uses of that information that are compatible with the context in which you provided it.

  • Exercising Access, Data Portability, and Deletion Rights. To exercise the access, data portability, and deletion rights above, please submit a verifiable consumer request to us by emailing us through our contact form. Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verified consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

 

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must: (i) provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative; and (ii) describe your request with sufficient detail that allows us properly to understand, evaluate, and respond to it. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make a request.

  • Response Timing and Format. We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily usable and should allow you to transmit the information from one entity to another entity without issue. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

  • Non-Discrimination. We will not discriminate against you for exercising any of your rights under the CCPA.

 

If your questions, concerns and complaints have not been resolved to your satisfaction or if you have further questions, you can contact support by email at: support@thethryvenetwork.com

 

GDPR DATA NOTICE

 

This GDPR EU-U.S. Data Notice (EU-U.S. DPF) and UK Extension to the EU-U.S. Data Notice (this “GDPR Notice”) is included in our Privacy Policy and applies to the ‘personal data,’ as defined in the GDPR, of EU and UK individuals (“EEA and UK,” “you,” or “your”) processed by Thryve Network.

 

The term “European Economic Area” (or “EEA”) shall mean the then-current member states and member countries of the European Union and European Economic Area, respectively, and, upon its withdrawal from the European Union, the United Kingdom.

 

Controller Disclosure & Details: We are a data controller of personal data regarding the following categories of EEA and UK Individuals: Visitors and Registered Users (collectively, “Customers”) and affiliate partners and vendor contacts (collectively, “Business Contacts”) for the purposes and under the legal bases described below. Please note that, in some cases, the categories of data subjects above may overlap (e.g., Visitors and Registered Users using the Websites).

 

DATA SUBJECT CATEGORY: GENERAL (APPLIES TO ALL DATA SUBJECTS BELOW)

 

PURPOSE & LEGAL BASIS OF PROCESSING

 

Information Security: When you visit our website, certain technical data such as your IP address, browser type, operating system, the date and time of your visit, and referral/exiting URLs may be automatically logged by our website hosting provider, Wix. This data is collected for security and operational purposes, including protecting the site from malicious activity (e.g., DDOS attacks), understanding how the site is used, and ensuring the website functions properly.

 

DATA SUBJECT CATEGORY: CUSTOMERS PURPOSE & LEGAL BASIS OF PROCESSING

 

Direct Marketing: Generally-speaking, we will provide email marketing (e.g., our newsletter) pursuant to a Customer’s consent. In cases where a Customer buys, or enters into negotiation for the sale of, a product or service, email marketing shall be sent to such Customer pursuant to our legitimate interest in sending marketing communications to such Customers in the context of a sale.

 

Rewards and Promotions: Thryve Network, our promotional and marketing partners (e.g., affiliate partners), and customers’ legitimate interest in administering our rewards and promotional offerings. For example, after purchasing Thryve Network product or service, we share your name and email address with the referring affiliate partner only to the extent such affiliate partners have offered you bonuses or rewards for following their referral link.

 

Testimonials or Feedback: Our legitimate interest in using testimonials, feedback, or survey responses from Customers for marketing purposes, such as posting on the Websites or within sales decks, pitches, or other promotional content (e.g., email marketing).

 

Executing Contracts and other Legal Documentation: We will process all personal data as necessary for the performance of contracts to which Customers are a party (such as our Terms and Conditions of Use or, Privacy Policy, or a purchase of our products or services) or to take requested steps to enter into such contracts.

 

General Business Development: Our legitimate interest in furthering business relationships (such as by storing Customer information within a CRM or other database/file), ensuring customer satisfaction, and answering inquiries.

 

Audience Measurement and Retargeting: Pursuant to a Visitor’s consent, we use an assortment of marketing and analytics cookies for purposes of audience measurement, retargeting, and creating relevant Visitor experiences (such as based on their interaction with our Websites).

 

DATA SUBJECT CATEGORY: BUSINESS CONTACTS

 

PURPOSE & LEGAL BASIS OF PROCESSING

 

Affiliate Partners: We will process all personal data as necessary for the performance of contracts to which our affiliate partners are a party or to take requested steps to enter into such contracts.

 

Vendor Contacts: When entering into vendor relationships, we will receive the personal information of contacts employed or otherwise associated with such vendors. We process such information in our legitimate interest in establishing and developing our vendor relationships.

 

Categories of Recipients: Thryve Network personnel will process the categories of EEA Individuals’ information appropriately for sales, marketing, finance, and related purposes. Such EEA Individuals’ information is also disclosed to various categories of recipients to effectuate the purposes described above, including companies providing technical assistance, order fulfillment, customer service, marketing assistance, payment processing, survey collection, promotional and marketing assistance, and business operations.

 

Retention: Thryve Network retains your personal data as necessary to fulfill the purposes set forth within this Notice and to the extent you have (or demonstrate interest in) a relationship with Thryve Network, unless you request deletion of such data or such data is no longer relevant. In some cases, we may have to retain data to comply with our legal obligations (e.g., accounting, finance, tax).

 

Your GDPR Rights: As a natural person, you have a right to: (i) request access to, correction and/or erasure of your personal data; (ii) object to processing of your personal data; (iii) restrict processing of your personal data; and (iv) request a copy of your personal data, or have a copy thereof sent to another controller, in a structured, commonly used and machine readable format under the right of data portability. For any questions, complaints, or requests regarding this GDPR Notice; please contact support@thethryvenetwork.com

 

Objecting to Legitimate Interest/Direct Marketing: You may object to personal data processed pursuant to our legitimate interest. In such cases, we will no longer process your personal data unless we can demonstrate appropriate, overriding legitimate grounds for the processing or if needed for the establishment, exercise, or defense of legal claims. You may also object at any time to processing of your personal data for direct marketing purposes by clicking “Unsubscribe” within an automated marketing email. In such cases, your personal data will no longer be used for that purpose.

 

Disclosure to Public Authorities: Thryve Network may be required to disclose personal data in response to lawful requests by public authorities, including for the purpose of meeting national security or law enforcement requirements. We may also disclose personal data to other third parties when compelled to do so by government authorities or required by law or regulation including, but not limited to, in response to court orders and subpoenas.

 

Corporate Restructuring: In the event of a merger, reorganization, dissolution or similar corporate event, or the sale of all or substantially all of our assets, we expect that the information that we have collected, including personal data, would be transferred to the surviving entity in a merger or the acquiring entity. All such transfers shall be subject to our commitments with respect to the privacy and confidentiality of such personal data as set forth in this GDPR Notice.

 

Updates to this GDPR Notice: If, in the future, we intend to process your personal data for a purpose other than that which it was collected, we will provide you with information on that purpose and any other relevant information at a reasonable time prior to such processing. After such time, the relevant information relating to such processing activity will be revised or added appropriately within this privacy policy, and the “Effective Date” at the top of this page will be updated accordingly.

 

How to Contact Us: Please reach out to support@thethryvenetwork.com

 

PERSONAL INFORMATION PROTECTION AND ELECTRONIC DOCUMENTS ACT (PIPEDA) NOTICE

 

Notice to Canadian Users (PIPEDA Compliance):

 

Thryve Network complies with Canada’s federal Personal Information Protection and Electronic Documents Act (PIPEDA) when collecting, using, disclosing, and safeguarding personal information of individuals located in Canada. This includes being transparent about data practices, obtaining appropriate consent, providing access rights, and maintaining security safeguards.

 

1. WE ARE ACCOUNTABLE TO YOU

 

Thryve Network is responsible for all personal information in its custody and under its control, including any personal information that is transferred to third parties for processing, storage or other purposes. To achieve this objective, Thryve Network has developed and implemented this Privacy Charter as part of our overall privacy policy. Thryve Network has appointed a Privacy Officer who is responsible for ensuring our compliance with PIPEDA. You can reach them using the contact information below.

 

2. WHY WE COLLECT YOUR PERSONAL INFORMATION

 

Thryve Network identifies the purpose for which your personal information is collected. We do this before or at the time the information is being collected. We may collect, use and disclose your personal information for the below and including the previously mentioned information in the privacy policy:

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  • Administrative and operational purposes in order to:

    • Process and administer your payment for the purchase of products or services when making a purchase online;

    • Process your application for a product and/or provide a service, including but not limited to online courses;

    • Administer the delivery, return or exchange of products, services, rewards and programs to you;

    • Support promotions;

    • Perform tests to implement or modify systems;

    • Respond to your questions, comments or requests to support service;

 

  • Marketing, advertising, and research in order to:

    • Better understand your product and service needs and to offer relevant information, products, services, and advertising to meet those needs, including sending you communications by way of, e-mail or other type of electronic message;

    • Solicit feedback to provide product insights to share with other customers, for product reviews, to improve our products and services, and to generate review content for our website;

    • Track and analyze your purchases, other transactions, shopping patterns, account activity, and payment history for marketing analysis purposes, and to tailor promotional offers to you or provide you with relevant advertisements through our advertising partners and platforms;

    • Track and analyze website use, including through the use of cookies to provide a better customer experience such as customized offers and advertisements; and,

    • Conduct surveys and analysis for research, statistical and product development purposes (information will be de-identified to the extent possible);

 

  • Security and fraud prevention purposes, and to manage our business risks in order to:

    • Verify your identity and protect against error and fraud; and,

    • Manage and assess our business risk;

 

  • Compliance with legal and regulatory requirements in order to:

    • Comply with applicable legal, regulatory, and self-regulatory requirements; and,

    • Achieve other purposes as may, from time to time, be permitted or required by law.

 

Your personal information may be used in automated decision-making practices for the identified purposes. For more information about the automated decision-making practices that we use you can contact us (See “Contact Information” below).

 

Under PIPEDA, you have the right to know how automated decisions may affect you and to request access to your personal information involved in such decisions.

 

BY PROVIDING YOUR INFORMATION TO THRYVE, YOU CONSENT TO THRYVE NETWORK USING YOUR PERSONAL INFORMATION FOR THE PURPOSES OUTLINED ABOVE.

 

Withdrawal of consent to collect, use and disclose your personal information may restrict our ability to provide you with some products and services.

 

3. WE OBTAIN YOUR CONSENT TO COLLECT, USE OR DISCLOSE YOUR PERSONAL INFORMATION

 

Thryve Network obtains your consent to collect, use or disclose your personal information, except as otherwise permitted by law. Consent may be oral or written, express or implied. We may rely on implied consent to collect, use, or disclose your personal information in circumstances where a customer relationship already exists or the purpose of using the personal information is reasonably apparent to you. Your express consent (verbal, written or electronic agreement) is generally obtained to collect, use or disclose sensitive personal information such as your financial information. The method of obtaining consent may depend on the circumstances and the sensitivity of the information and will be appropriate to the type of personal information being collected, used or disclosed.

 

Consent may be expressed or implied, depending on the sensitivity of the information and the reasonable expectations of the individual. Express consent is generally required for sensitive personal data, such as financial information.

 

Consent for minors under the age of 18

 

If you are under the age of 18, you should review this text together with your parents or guardian to make sure you both understand it. We are not responsible for checking your age but sometimes we still do verification checks. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us. If we learn that you are under the age of 18 and that we have collected information about you without consent from your parent or guardian, we will delete the information as soon as possible and you will not be able to use Thryve Network Products.

 

Benefits you receive through consent

 

Thryve Network offers a unique mix of products and services. We want to give you exceptional customer service and additional value which is facilitated by sharing your information within Thryve Network. This sharing enables us to better understand our customers, and notify current and new customers of products, services, and special offers they might enjoy. With your consent, we may also provide your personal information to Thryve Network affiliates or other third-party marketing partners (“Marketing Partners”), including advertising and social media partners and platforms, and marketing partners, so that they can notify you directly of products, services, rewards and special offers that may be of interest to you. These notices may be given to you by e-mail, social media or other form of electronic message using the contact information that you provide to us.

 

“Opting-out” or withdrawing your consent

 

If you decide that you do not want to receive marketing offers for products and services, you may always withdraw or refuse your consent by clicking on the unsubscribe link in our email communications or by contacting us (See “Contact Information” below). Your request will be promptly processed but may not be processed in time to remove you from promotions already in progress. Please note that even if you have opted out of receiving marketing communications, we may still contact you for purposes of administering your account and sending you transactional or operational messages to complete a transaction.

 

The consequences of withdrawing or refusing consent

 

If you decide to withdraw or refuse your consent, our ability to communicate with you about upcoming offerings may be diminished. For example, we will generally not be able to tell you about price discounts or other products and services that may be of value to you.

 

4. WE LIMIT COLLECTION OF YOUR PERSONAL INFORMATION

 

Thryve Network collects the information required to provide products and services to you and as otherwise outlined in our Privacy Policy. If the personal information we require is collected for a reason other than as outlined in this Privacy Policy, your consent will be obtained before or at the time the information is collected or as otherwise permitted by applicable law. Thryve Network will collect personal information by clear, fair and lawful means.

 

5. WE LIMIT USE, DISCLOSURE AND RETENTION OF YOUR PERSONAL INFORMATION

 

Thryve Network uses and discloses your personal information for the purposes for which it was collected, except with your consent or as otherwise required or permitted by applicable law. We do not sell or rent personal information. Except as specifically addressed above, this Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties.

 

Data Retention Practices

 

Thryve Network retains your personal information for as long as it is required for the identified purpose or as required by law. Personal information that is no longer required to be retained is destroyed in a safe and secure manner in accordance with our policies. Once your information is no longer needed for legal or business purposes, it is securely deleted or anonymized in accordance with our retention policies.

 

6. WE KEEP YOUR PERSONAL INFORMATION ACCURATE

 

We want to keep your personal information up-to-date, accurate and relevant for its intended use. We rely on you to let us know if your address, telephone number or other information you provide us changes, so that we may provide you with the best possible service. If you would like to update your personal information, you can do so by contacting us (see “Contact Information” below).

 

7. HOW WE PROTECT YOUR PERSONAL INFORMATION

 

The security of your personal information is important to us. We use Wix, a reputable and secure platform, to host our website and manage your data. Wix implements a range of technical, physical, and administrative safeguards designed to protect your information against unauthorized access, use, or disclosure. When we are required by law to provide information, we take reasonable steps to verify the lawful authority for the collection and we disclose only the information that is legally required. We review our procedures and security measures regularly to ensure that they are properly administered and remain effective and appropriate for the sensitivity of the information.

 

8. WE ARE OPEN ABOUT OUR PRIVACY PRACTICES

 

We are committed to providing you with understandable and easily available information about our policies and practices related to management of your personal information. If you would like to learn more about our policies and practices, you can do so by contacting us (see “Contact Information” below).

 

9. YOU CAN ACCESS YOUR PERSONAL INFORMATION STORED BY US

 

You have the right to access, update and correct inaccuracies in your personal information in our custody or control. To access your personal information, a request must be submitted in writing to us (see Contact Information below). We will respond to your request for access or information in a reasonable time. There may be times when we are unable to fulfill your request - for example, if providing access to your personal information would reveal confidential commercial or proprietary information or personal information about someone else (and we are unable to separate your data), or if we are prohibited by law from disclosing the information. We may request certain personal information for the purposes of verifying the identity of the individual seeking access to their personal information records.

 

10. WE RESPOND TO YOUR QUESTIONS, CONCERNS AND COMPLAINTS ABOUT PRIVACY

 

Thryve Network responds in a reasonable time to your questions, concerns and complaints about the privacy of your personal information and our privacy policies and procedures. We will investigate and respond to any concern you have regarding the handling of your personal information. In most cases, a question, concern or complaint can be resolved through discussion with our team.

 

Contact Information

 

If your questions, concerns and complaints have not been resolved to your satisfaction or if you have further questions, you can contact Thryve Networks Privacy Officer by email at: support@thethryvenetwork.com

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